WhatsApp Official
Connect your WhatsApp Business number, submit templates, and stay compliant.
4 articles in this section
WhatsApp Official Overview
What WhatsApp Official is, why it matters, and how it differs from the regular WhatsApp Business app.
Connect Your WhatsApp Number
Step-by-step instructions to connect a WhatsApp Business number to Nuha Chat through Meta's embedded sign-up.
WhatsApp 24-Hour Messaging Rule
Understand the 24-hour customer service window and when you must use a pre-approved template.
Submit a WhatsApp Message Template
How to write, submit, and get approval for a WhatsApp Message Template so you can re-engage contacts and send broadcasts.
Still need help?
Contact Nuha Chat Support — the more detail you share up front, the faster we can help. Please include:
- Workspace name — so we can find your account.
- WhatsApp number involved in the issue (in international format).
- Screenshot of the issue, including the full error message if one is shown.
- The step you were trying to complete when the issue happened.
We typically reply within a few hours during business days.