Campaigns & templates

Promotions to customers who opted in, safely. ¡ 13 guides

  1. 1Send a campaignSend one promotion to many opted-in customers at once, in five short steps. 5 minOwners and admins
  2. 2Choose who gets a campaignPick the right group of customers and see who is left out, and why. 4 minOwners and admins
  3. 3Create a WhatsApp templateWrite a message template and send it to Meta for approval, so you can use it in campaigns. 5 minOwners and admins
  4. 4Fix a rejected templateFind out why Meta rejected your template and send it again. 3 minOwners and admins
  5. 5Test batch: how a campaign is sent safelyUnderstand the progressive send, and what to do when a campaign is paused after its test batch. 4 minOwners and admins
  6. 6Schedule a campaign for laterSet a campaign to go out at the best time, up to 60 days ahead. 2 minOwners and admins
  7. 7Use AI campaign ideasStart a campaign from ideas Nuha builds from your chats, orders and upcoming sale dates. 2 minOwners and admins
  8. 8Plan campaigns with the sales calendarSee upcoming sale dates in Malaysia and start a campaign for each one. 2 minOwners and admins
  9. 9See how a campaign didCheck replies, sales, costs and block risk for each campaign. 3 min
  10. 10Stop, re-run or save a campaignStop a campaign that is running, send it again, or save it to reuse later. 2 minOwners and admins
  11. 11Keep your WhatsApp number healthyWatch your Number Health score and let the Guardian protect your number from limits or bans. 4 min
  12. 12When customers reply STOPHow opt-outs work, so customers who say no never get promotions. 2 min
  13. 13What a campaign costsUnderstand the Meta fee for template messages and where you see it. 2 min
Campaigns & templates ¡ Nuha Chat Help