Test batch: how a campaign is sent safely

Understand the progressive send, and what to do when a campaign is paused after its test batch.

4 minOwners and admins

1
The test batch goes first
With Progressive send on, about 5% of the audience (at least 5 people) gets the message first. Campaigns of 20 people or fewer go out in one go.
Campaign · Progressive send
1. Test batch · 12 contacts
2. Check results · Replies vs blocks
3. Send the rest · 228 in batches
Sketch of the Campaign · Progressive send screen
Open this in Nuha Chat
2
Nuha checks the results
About 30 minutes later, Nuha checks Replied and Blocked. If blocks stay under 1%, the Verdict says Safe to continue and the rest goes out by itself in batches.
3
Send the rest sooner (optional)
While it is checking, you can tap Send the rest now to skip the wait.
4
If the campaign is paused
Too many opt-outs or failed messages pause the campaign, and your team is told. The Verdict shows Check first. Read the reason, then tap Send the rest anyway or Stop campaign.
Campaign · Paused
Paused: …
Replied 8% · Blocked 4% · Verdict: Check first
Stop campaign
Sketch of the Campaign · Paused screen

Tips

If the test batch was paused, it is usually safer to stop, improve the message or the audience, and try again.
Campaigns drafted from your AI tool (MCP) wait as Paused until you tap Approve & send.

The rest has not gone out.

Rest batches wait for quiet hours to end, and stop at your number’s daily limit. They continue on their own.

I do not see the test batch steps.

Progressive send was switched off, or the campaign had 20 people or fewer.