Keep your WhatsApp number healthy

Watch your Number Health score and let the Guardian protect your number from limits or bans.

4 min

Before you start

1
Open Number Health
Go to Settings → Devices and open the Number Health tab. When campaigns are slowed or paused, you can also tap Number Health → on the Campaigns page.
Channels · Number Health
Health, last 30 days
What Nuha suggests
Guardian rules
Sketch of the Channels · Number Health screen
Open this in Nuha Chat
2
Read your score
The score (0–100) comes from how people react to your messages: blocks hurt most, then STOP replies, then failed messages, plus Meta’s own quality rating.
3
Follow the suggestions
Under What Nuha suggests, follow each tip. Open Contact Quality helps you clean numbers that failed or blocked you.
4
Know what the Guardian does
If blocks go over 1.5% in a week, campaigns are slowed down. If Meta’s rating drops to Medium or Low, marketing is paused; replies to customers carry on. Your team gets told each time.
5
Pause promotions yourself
Tap Pause promotions 7 days to rest your number. Tap Resume now to end it early.

New numbers warm up: they can send fewer campaign messages a day at first, and more as they stay healthy.
Send to people who chatted with you recently. Old or cold lists cause the most blocks.
Keep the campaign safety rules on.

A banner says **Campaigns are paused** or **Campaigns are slowed down**.

The Guardian is protecting your number. Read the reason in Number Health. A low Meta rating usually recovers in about a week.