See how a campaign did

Check replies, sales, costs and block risk for each campaign.

3 min
  1. 1

    Open the campaign

    Go to Campaigns → All campaigns and tap a campaign in the list. Its status shows as Scheduled, Running, Paused, Completed, Cancelled or Failed.

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  2. 2

    Read the numbers

    The cards show Audience size, Send time, Meta message cost, Sales (paid orders from these customers within 7 days), Replied and Block risk (opt-outs plus failed).

    Campaign
    Audience size · Send time
    Meta message cost · Sales
    Replied · Block risk
    Sketch of the Campaign screen
  3. 3

    See the detail

    Under the buttons you see how many were delivered, read, opted out, failed and skipped.

  4. 4

    Compare campaigns

    For all campaigns in a period, go to Reports → Campaigns.

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Tips

  • A high Block risk means the message or the audience did not fit. Try a smaller, warmer group next time.
  • The full campaigns report depends on your plan.

Something not working?

**Sales** is RM0 but customers bought.

Only paid orders from customers in this campaign, within 7 days of it, are counted.

See how a campaign did · Nuha Chat Help