Check your number’s health

See how Meta rates your number and how Nuha’s Guardian protects it from limits or bans.

4 min

Before you start

  • Your WhatsApp number connected
  1. 1

    Open Number Health

    Go to Settings → Devices → Number Health.

    Open this in Nuha Chat
  2. 2

    Read the score

    The big number is your health score out of 100: Healthy, At risk or Danger. Below it you see Quality rating (Meta), Messaging limit, Block rate (7 days), reply rate, opt-out rate and failed messages.

    Number Health
    92 / 100 · Healthy
    Quality rating (Meta): High
    Block rate (7 days)
    Campaign messages today: 120 of 250
    Check now
    Sketch of the Number Health screen
  3. 3

    Follow Nuha’s suggestions

    If something looks wrong, What Nuha suggests lists what to do. Tap Open Contact Quality to clean your list, or Pause promotions 7 days to rest the number.

  4. 4

    Know what the Guardian does

    Under Guardian rules Nuha slows campaigns when blocks rise, pauses marketing if quality drops to Medium (she keeps replying to customers), warms up new numbers slowly, and never messages opted-out or blocked contacts.

Tips

  • New numbers can start chats with 250 new customers a day. Meta raises this as your quality stays good.
  • If Meta’s own rating does not show yet, you can always see it in WhatsApp Manager.

Something not working?

It says **Marketing paused**.

Nuha or your team paused promotions to protect the number. Replies to customers still go out. If you paused it, tap Resume now when ready.

It says **No number connected**.

Connect your WhatsApp number first.

Check your number’s health · Nuha Chat Help