Do something when a form is filled in
Thank the customer, add a label, create a task or move the deal when a form comes back.
4 minOwners and admins
Before you start
- A live form
- 1
Start from the form template
Go to Automations → Templates and, under Build your own, tap Use template on Form submitted → thank + task.
Open this in Nuha Chat - 2
Pick the form
Tap the trigger and choose the form under Form submitted, or Any form.
- 3
Add what should happen
Add actions like Add label, Create task for staff, Move to stage (New lead, Qualified or Lost), Notify me or Send message (AI writes it).
Flow editorTrigger · Form submittedAction · Add labelAction · Move to stage · QualifiedAction · Create task for staffSketch of the Flow editor screen - 4
Chase people who did not fill it
Use the Form not filled in 24 hours trigger to send a reminder.
- 5
Save
Tap Save & turn on.
Tips
- A flow cannot mark a deal as Won or set an amount; that stays with you and your orders.
- Use the Filled form condition to check whether a customer has already filled a form.