Do something when a form is filled in

Thank the customer, add a label, create a task or move the deal when a form comes back.

4 minOwners and admins

Before you start

  • A live form
  1. 1

    Start from the form template

    Go to Automations → Templates and, under Build your own, tap Use template on Form submitted → thank + task.

    Open this in Nuha Chat
  2. 2

    Pick the form

    Tap the trigger and choose the form under Form submitted, or Any form.

  3. 3

    Add what should happen

    Add actions like Add label, Create task for staff, Move to stage (New lead, Qualified or Lost), Notify me or Send message (AI writes it).

    Flow editor
    Trigger · Form submitted
    Action · Add label
    Action · Move to stage · Qualified
    Action · Create task for staff
    Sketch of the Flow editor screen
  4. 4

    Chase people who did not fill it

    Use the Form not filled in 24 hours trigger to send a reminder.

  5. 5

    Save

    Tap Save & turn on.

Tips

  • A flow cannot mark a deal as Won or set an amount; that stays with you and your orders.
  • Use the Filled form condition to check whether a customer has already filled a form.
Do something when a form is filled in · Nuha Chat Help