Manage appointments

See your schedule, book a slot for a customer, change a time and mark who came.

4 min

1
See your calendar
Go to Bookings and tap Calendar. Switch between day, week and month, and tap Today to jump back.
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2
See the list
Tap the Appointments tab for a list. Filter by Upcoming, Unpaid, Completed, Cancelled or All.
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3
Book for a customer
In the customer's chat in the Inbox, tap Book slot, pick the booking type and time, and tap Send order.
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4
Change the time
Tap an appointment. Under Appointment time, pick a new time, keep Tell the customer on WhatsApp ticked and tap Change time.
Appointment #12
Appointment time
Now: Sat 8 Nov, 3:00 pm
☑ Tell the customer on WhatsApp
Change time
Sketch of the Appointment #12 screen
5
Mark as attended
After the visit, tap Mark as attended. If they pay at the appointment, tap Paid RM… · attended, or Attended, not paid yet.

Tips

Unpaid bookings that are still ahead hold their slot. Unpaid Pay now bookings let the slot go after the time set in Hold unpaid bookings for.

Mark as paid is missing

Only the owner or an admin can mark an appointment as paid.