Save groups of customers (segments)
Make a group like "bought in the last 90 days" that keeps itself up to date.
3 minCreate and edit: owners and admins
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Start a new segment
Tap New segment and give it a name, like Serum buyers.
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Pick the groups
Tap one or more groups, like Bought in last … days, Quiet … days or more, Bought a specific item, Chatted but never bought, Hot & warm leads or Has a label. Set the days, item or label if asked.
New segmentBought in last 90 daysHot & warm leads124 contacts right nowSave segmentSketch of the New segment screen - 4
Save
Check the live count and tap Save segment.
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Send a campaign
Tap Send campaign on the segment card.
Tips
- A customer in more than one group is only counted once.
- Opted-out and flagged numbers are left out automatically.