Save groups of customers (segments)

Make a group like "bought in the last 90 days" that keeps itself up to date.

3 minCreate and edit: owners and admins
  1. 1

    Open Segments

    Go to Contacts → Segments.

    Open this in Nuha Chat
  2. 2

    Start a new segment

    Tap New segment and give it a name, like Serum buyers.

  3. 3

    Pick the groups

    Tap one or more groups, like Bought in last … days, Quiet … days or more, Bought a specific item, Chatted but never bought, Hot & warm leads or Has a label. Set the days, item or label if asked.

    New segment
    Bought in last 90 days
    Hot & warm leads
    124 contacts right now
    Save segment
    Sketch of the New segment screen
  4. 4

    Save

    Check the live count and tap Save segment.

  5. 5

    Send a campaign

    Tap Send campaign on the segment card.

Tips

  • A customer in more than one group is only counted once.
  • Opted-out and flagged numbers are left out automatically.
Save groups of customers (segments) · Nuha Chat Help