Plan limits and what happens when you are full

See how much of your plan you have used, and what to do when you reach a limit.

3 minOwners and admins
  1. 1

    Open Plan limits

    Go to Settings → Billing & AI fuel and find Plan limits. It lists contacts, products, services, quotations and invoices this month, broadcasts, automations, forms, FAQs and more, with how many you used.

    Plan limits
    Contacts · used / limit
    Products · used / limit
    Invoices this month · used / limit
    Upgrade
    Sketch of the Plan limits screen
    Open this in Nuha Chat
  2. 2

    Watch the colours

    A bar turns amber at 80% and red when full. A banner at the top of the app also warns you.

  3. 3

    Know what happens when full

    You cannot add more of that item until you upgrade, add an add-on (for contacts and seats) or remove one. Monthly limits (like invoices this month) restart on the 1st.

  4. 4

    Unlock locked features

    A 🔒 lock next to a menu item or tab means it is not in your plan. Open it to see which plan has it, then tap Upgrade.

Tips

  • Contacts and seats can grow with add-ons on Basic and higher.
  • Exports, Ask Nuha, Playbooks, Practice, support tickets, top-ups and add-ons are not on Lite.
Plan limits and what happens when you are full · Nuha Chat Help