Plan limits and what happens when you are full
See how much of your plan you have used, and what to do when you reach a limit.
3 minOwners and admins
- 1
Open Plan limits
Go to Settings → Billing & AI fuel and find Plan limits. It lists contacts, products, services, quotations and invoices this month, broadcasts, automations, forms, FAQs and more, with how many you used.
Open this in Nuha ChatPlan limitsContacts · used / limitProducts · used / limitInvoices this month · used / limitUpgradeSketch of the Plan limits screen - 2
Watch the colours
A bar turns amber at 80% and red when full. A banner at the top of the app also warns you.
- 3
Know what happens when full
You cannot add more of that item until you upgrade, add an add-on (for contacts and seats) or remove one. Monthly limits (like invoices this month) restart on the 1st.
- 4
Unlock locked features
A 🔒 lock next to a menu item or tab means it is not in your plan. Open it to see which plan has it, then tap Upgrade.
Tips
- Contacts and seats can grow with add-ons on Basic and higher.
- Exports, Ask Nuha, Playbooks, Practice, support tickets, top-ups and add-ons are not on Lite.