Choose how Nuha sounds (Playbooks)

Pick Nuha’s reply style and the ready answers she uses when customers hesitate.

3 minPlans: Basic and higherOwners and admins
  1. 1

    Open Playbooks

    Go to Nuha & team → Playbooks.

    Open this in Nuha Chat
  2. 2

    Pick a reply style

    Under Reply style, tap Friendly & casual, Professional or Energetic seller. Each shows a sample reply.

    Reply style
    Friendly & casual ✓
    Professional
    Energetic seller
    Sketch of the Reply style screen
  3. 3

    Choose objection answers

    Under Handling objections, switch on the answers you want, like “Mahal / too expensive” or “Boleh kurang?”.

  4. 4

    Check how Nuha sells

    How Nuha sells shows the flow she follows for products, services or bookings.

Tips

  • Changes save straight away.
  • On Lite, Nuha uses the friendly style and all the standard answers.
  • Run Practice after a change to see how she sounds.
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Choose how Nuha sounds (Playbooks) · Nuha Chat Help